Oversee the development of strategic directions, resources and programs to support the needs of youth in the Jewish community, their families and the organizations serving them, including religious schools, day schools, camps, and congregations. Participate in strategic planning in partnership with Jewish community leaders and mental health professionals. Lead the evolution from strategic planning to implementation and direct day-to-day operations focused on youth mental health.

During the planning stage and as the initiative develops, this position will also provide care management and coordination for emergent situations with families in the community.

ESSENTIAL FUNCTIONS:

Program Leadership

• Join a strategic planning committee already engaged in identifying the needs for youth mental health services serving the Jewish community and investigating potential solutions
• Partner with the committee and JFS leaders to help draft a strategic plan for serving the needs of youth
• Lead the implementation of the plan
• Direct day-to-day operations focused on youth mental health at JFS
• Develop relationships with individual providers and organizations to facilitate warm client handoffs for referred services
• Partner with the development team to support grant reporting and outreach to funders and donors. Manage grants, budgets and reporting
• Partner with marketing team to develop visibility for the project and for services as they develop
• Work with database administrator to design a documentation system for client interactions
• Performs other relevant duties as needed

Care Management

• Provide care management work and assist families with navigating youth mental health resources
• Assesses and identify client strengths, needs, concerns, and preferences
• Establish goals with clients and a plan of care
• Implement the plan of care
• Document care management in accordance with JFS protocols
• Provides high level of quality customer service to clients and their family members
• Participate in assuring compliance to all agency and funder specifications and regulations
• Provides care mangerment meeting ethics, standards and practices of profession
• Participates in training, in-services, local conferences and workshops when approved by supervisor

POSITION QUALIFICATIONS:

• Master’s degree in Social Work or Counseling preferred
• If Master’s degree in a field related to care management must have 1 year of paid, full-time supervised care management experience
• If degree requires a license such as social work or nursing, licence must be current
• CMC (Care Manager Certified, CCM (Certified Care Manager), C-ASWCM (Certified Advanced Social Work Case Manager) or C-SWCM (Certified Social Work Case Manger) preferred
• Uses electronic client databases routinely as well as appropriate software and apps connected with care management duties
• Experience in leading key initiatives and/or projects
• Ability to develop external relationships
• Demonstrated critical thinking and systems thinking skills
• Proficient in computers systems including Microsoft Office
• Ability to learn multiple software platforms
• Communicates clearly and precisely through oral and written means

PHYSICAL REQUIREMENTS:

This position requires walking, standing, and sitting in office and client home settings. Position requires use of an insured vehicle for client transporting as approved by supervisor.

This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in the above position.

POSITION SUMMARY:

Provides operational assistance to the functioning of the JFS Heldman Family Food Pantry at the Barbash Family Vital Support Center. This position will work in conjunction with the JFS Food Pantry manager to keep the operations of the pantry running efficiently. This program provides services to low income individuals and families who experience food insecurity. The Food Pantry Assistant position involves organizing pantry inventory, stocking, picking up groceries, packing client food orders and client shopping assistance. The Pantry Assistant interacts directly with JFS staff, volunteers and community members. The Pantry Assistant supports seasonal delivery projects of food to families in need. Pantry operational procedures are subject to change as the current public health situation evolves.

ESSENTIAL FUNCTIONS:

• Transport groceries between vendors, community partners, and the JFS Food Pantry
• Restock and organize pantry shelves
• Oversee pantry volunteers as needed
• Pack client grocery orders and in-person shopping assistance (when it resumes) as needed
• Track and report pantry inventory
• Collaborate with care managers of the agency regarding food pantry client needs
• Assist Food Pantry Manager in seasonal projects related to food distribution at pantry

POSITION QUALIFICATIONS:

• Able to work collaboratively with staff, volunteers and community members
• Able to communicate clearly through oral and written means
• Valid driver’s license plus appropriate automobile insurance as determined by our liability insurance company
• Must be able to pass a background check and a drug screen
• Knowledge of Jewish community is preferred
• Russian Speaking desired

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• This position requires box lifting, shelf-stocking, walking, standing, and sitting
• Able to lift up to and over 50 lbs.
• Must be able to bend, lift, and carry
• Full range of motion over the head
• Able to walk up and down stairs
• Able to stand and or sit for long periods of time
• Ability to work in a warehouse type environment
• Occasional evening and/or weekend hours as needed
• Position requires the use of a JFS vehicle

This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in the above position..

POSITION SUMMARY:

The Virtual/Online Engagement Manager will oversee the technical aspects of the development and delivery of online programs and services for Jewish Family Service, including staff support for those leading programs and client support for program participants. As JFS has pivoted from in-person to online programs during the pandemic, this position will contribute to the enhancement of program delivery methods to allow for optimal participation.

ESSENTIAL FUNCTIONS:

REMOTE PROGRAMS TECHNICAL OVERSIGHT

• Oversee the analysis of platforms utilized for delivering virtual/online programs
• Oversee improvements and enhancements to delivering virtual/online programs
• Oversee the coordination and implementation of agency online programs associated with program grants
• Interact with virtual/online program leaders to help resolve issues related to program delivery
• Coordinate services with the Director of Information Technology to insure compatibility of software and hardware needs
• Prioritizes and responds appropriately to issues

EQUIPMENT SOURCING, SET-UP AND DELIVERY

• Oversee product options, pricing, and purchasing of tablets for clients
• Prepare tablets and other equipment for client use
• Deliver equipment to client homes, set-up and train on usage

CLIENT/PARTICIPANT SUPPORT

• Oversee training and coaching of program participants to increase participation in and comfort with virtual/online programs
• Remote in to participants computers and tablets to trouble shoot and coach

ORGANIZATION INTEGRITY

• Maintains quality service by establishing and enforcing organization standards
• In collaboration with JFS IT Services, ensure security of program delivery and client information duties as assigned, including general support of the activities of the Development Department

POSITION QUALIFICATIONS:

• Associate’s degree or certifications in Information Technology. Relevant experience may be considered in lieu of education
• Minimum 1-2 years of experience; however new graduates will be considered
• Outstanding customer service skills and a high-level professional demeanor in order to provide empathetic and respectful support to users
• Experience with/knowledge of both Apple products and PCs
• Excellent organizational skills
• Valid driver’s license plus appropriate automobile insurance as determined by our liability insurance company
• Ability to work with a diverse population of individuals served by JFS which may include older adults, Holocaust survivors, those with varying levels of ability, and some who are not tech literate
• Ability to work independently and to take initiative
• Clear and precise in both spoken and written communication with strong attention to detail
• Must be able to pass a background check
• Knowledge of Jewish community is preferred
• Russian Speaking desired

This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in the above position. .

POSITION SUMMARY:

To perform intake and ongoing care management for clients of the Vital Support Center within the context of the philosophy and mission statement of Jewish Family Service.

ESSENTIAL FUNCTIONS:

• Provides information and referral assessment for all callers, intake function for all Vital Service prospective clients, and ongoing care management for eligible clients of the agency
• Maintains a direct caseload of Vital Service clients. Conducts interviews of referred clients and completes all applicable paperwork
• Orients clients to Vital Services program services and activities; recommends services as appropriate
• Determines client needs and makes appropriate linkages to services. Maintains coordination of services
• Develops client’s service plan in collaboration with client
• Maintains client records. Completes and maintains all necessary documentation
• Maintains regular contact/interaction with client, and other parties in order to coordinate services
• Participates in assuring compliance to all in-house, local and oversight program regulations
• Performs intake and fulfillment for Vital Service financial assistance
• Participates in in-services, local conferences and workshops
• Performs other relevant duties as necessary

REQUIREMENTS:

• Social Work license
• Bachelor’s Degree in social work or related field required
• Previous case work is desirable
• Able to work constructively as member of a departmental and agency team
• Able to communicate clearly and precisely through oral and written means
• Attention to detail and creation of timely service plans and service requests is essential
• Russian Speaking desired

POSITION SUMMARY:

To provide individual psychotherapy and family caregiver counseling to the older adult population within the context of the philosophy and mission statement of Jewish Family Service. To provide a range of complex clinical and mental health services in the home or office to an older adult population or family caregivers including completing and reviewing initial paperwork, providing diagnostic assessments, developing treatment plans with the client and providing individual therapy with identified adults.

ESSENTIAL FUNCTIONS:

• Develop and nurture mutual relationship and confidence with clients.
• Care for clients with emotional challenges, including but not limited to anxiety and depression.
• Provide answers to client questions regarding services and initial paperwork.
• Review clients’ personal, social and health history to learn their background and needs.
• Work with clients to develop effective and realistic treatment goals and determine the best treatment approach to assure progress and success.
• Enhance clients’ cognitive and behavioral changes that are in line with the overall treatment.
• Evaluate the efficiency of treatments and identify the most effective ones.
• Understand the individuality of clients and develop specific treatments that benefit them.
• Attend courses and trainings on older adult issues and therapy issues to reinforce current knowledge and learn new skills and techniques to utilize with clients as approved by supervisor.
• Keep accurate records electronically and hard copy and documentation of clients’ information, conditions, treatments and progress and assure regulations are being met.
• Direct clients to available community resources which are beneficial to them, such as Council on Aging, medical providers and home health agencies.
• Ensure that clients are aware of financial, food and home assistance from the local agencies, state and federal programs, as well as help from case management services.
• Report changes in the client to care managers when appropriate.
• Check on clients after treatment, to avoid a relapse of their condition.
• Work with the family of patients and other service providers when appropriate to assure the client is supported successfully.
• Help clients adjust to serious, chronic or terminal illness.
• Support clients as they age in place or transition into higher levels of care.
• Encourage clients to grieve their losses in therapy.
• Counsel family members who are caregivers to assure they receive needed emotional support.
• Help people who have experienced traumatic events to overcome psychological and emotional stress they experience.
• Develop and maintain relationships with other professionals in the community serving older adults to promote the coordination of services and promote mental health services.
• Share expertise knowledge and skills in treating older adult clients with issues such as: loss, dementia, chronic medical challenges, family and relationship issues, loneliness, dying and death, abuse and neglect, post-traumatic stress, chronic pain, binge eating, gambling addictions, hoarding, suicide and homicide, complicated grief, etc.
• To communicate any changes in client’s health insurance.
• Provides high level of quality customer service to clients and their family members.
• Participates in assuring compliance to all agency and funder specifications and regulations.
• Provides counseling meeting ethics, standards and practices of profession.
• Works constructively as member of a departmental and agency team
• Participates in the development and implementation of a means of evaluating program effectiveness, client and caregiver satisfaction, etc.
• Participates in team meetings as approved by supervisor.
• Meets productivity goals
• Schedules clients to minimize travel whenever feasible
• Communicates clearly and precisely through oral and written means.
• Uses electronic client databases routinely as well as appropriate software and apps connected with care management duties.
• Participates in training, in-services, local conferences and workshops when approved by supervisor.
• Performs other relevant duties as necessary.

POSITION QUALIFICATIONS:

• Master of Social Work, Licensed Independent Social Worker
• One year experience providing therapy required.
• Previous work with older adults preferred and understanding of common issues for older adults
• The clinical social worker should have the following qualities: empathy, interpersonal skills, listening skills, problem-solving skills, time-management skills, assessment skills, communication skills, ability to intervene in crises, and flexibility with different conditions of the client and their home.
• Proficient with Microsoft Office and use of desktop and tablet computer.

PHYSICAL REQUIREMENTS:

This position requires walking, standing, and sitting in office and client home settings. Position requires use of an insured vehicle.

This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in the above position.