Job Postings...

Do you want to spend today helping others find a better tomorrow?

 

Jewish Family Service is dedicated to making the Cincinnati community a better place to live for everyone, especially its most vulnerable citizens. From helping families navigate the process of adopting a child to connecting caregivers to resources for their aging parents, we have been strengthening the lives of individuals and families since 1943!

 

Over the years, the agency has evolved and adjusted its mission to meet the ever changing needs of the community it serves, but one thing has remained the same since the agency was founded-Jewish Family Service hires incredible people to do remarkable things!

 

If you are wondering, if you have to be Jewish to work here. Absolutely not! Jewish Family Service values a diverse workforce and serves clients from all walks of life and with every imaginable background. We are an Equal Opportunity Employer and are not concerned about your religious affiliation, your ethnicity, sexual orientation, gender/gender identity, race, political beliefs, etc. We only care about your abilities, skills, knowledge, and degree of human compassion.

 

Jewish Family Service of Cincinnati offers a professional yet friendly and fun work environment. We offer some nice perks* such as:

  • Paid Holiday: 7 National holidays and up to 13 Jewish holidays every year
  • Professional development including Free CEUs and Free Group Supervision (2 hours per week for LSWs working toward LISW, maximum of 6 supervisees in the group)
  • Flexible schedule
  • Free onsite parking
  • Health, Dental, Long Term Disability, Life Insurance
  • 401K, Flex Spending Account, Health Savings Account
  • Sick Time and Long Term Sick Bank
  • Discount on individual membership at the Mayerson JCC, the J Cafe, and preschool

*some perks require a minimum number of work hours per week or eligibility 

Administrative Specialist, Aging and Caregiver Services
Employee Type: Hour, Part-time hours (average 18 hours per week)
Education: Minimum Associate's Degree, Bachelor's Degree preferred
Experience: Administrative Experience preferred

 

Program Overview:                    
The Part Time/20-hour a week Administrative Specialist supports the daily operation of the Aging and Caregiver Services department at Jewish Family Service.  In addition, the Administrative Specialist will aid and provide support to the leadership team and assist in carrying out the implementation and facilitation of any related programs.

 

Organizational:

Reports To: Gail Ziegler

 

Essential Functions:
  • Assist with ensuring compliance with audits
  • Prepare quarterly reports for Claims Conference and JFS regarding Holocaust program
  • Assist in creating and analyzing projections of unmet client needs
  • Assist in creating budget projections and continual forecast spending
  • Coordinate with Shared Business Services (SBS) on spending by grant and category to match general ledger
  • Prepare weekly report for import into spreadsheets and general ledger using multiple databases
  • Update client information
  • Communicate with various vendors
  • Create and maintain spreadsheets for tracking client date (i.e. Homecare spreadsheet)
  • Perform other duties as assigned

Position Qualifications:

  • A minimum of an Associate's Degree and two years related work experience is required
  • Bachelor's Degree preferred
  • Ability to collaborate, take direction/instruction from multiple people with asynchronous goals/schedules
  • Ability to work with a diverse population
  • Ability to work independently and to take initiative
  • Valid driver's license plus appropriate automobile insurance as determined by our liability insurance company
  • Clear and precise in both spoken and written communication with strong attention to detail
  • Mature person able to handle confidential material with discretion
  • Must be able to pass a background check including a credit check
  • Computer skills which include Microsoft Office (Word, Excel) preferred 
  • Ability to communicate between financial/accounting staff and direct practice staff 
  • Detail oriented and ability to perform quality control assessments
  • This job requires professionalism, critical thinking, a team player, a positive attitude and a proven ability to work with strict deadlines, interruptions, and unexpected situations.  A willingness to be flexible.
  • Knowledge of Jewish community is preferred 

 


Social Worker and Representative, AgeWell Cincinnati
Basic Function: To perform social services and call center requirements relevant to the operation of AgeWell Cincinnati, within the context of the philosophy and mission statement of Jewish Family Service.

Organizational

Reports To: Manager, AgeWell Cincinnati

Relates To: Aging & Caregiver Services Department

Internal: Agency Administration and Staff

External: AgeWell Cincinnati Coalition Members

 

Description

AgeWell Cincinnati is a central solution that links older adults, their family members, friends, and caregivers to community resources for aging well in Jewish Cincinnati.  It is the “front door” for Jewish agencies who provide services for our growing population of older adults.  AgeWell Cincinnati provides a client-facing web presence, staffed phone line, consolidated data tracking and data security, and a formal and comprehensive marketing strategy.  Operated by Jewish Family Service of Cincinnati, AgeWell Cincinnati providers also includes Cedar Village, Mayerson JCC of Cincinnati and JVS Career Services.  Our funders are The Jewish Foundation of Cincinnati and the Jewish Federation Cincinnati.
 
The AgeWell Cincinnati Social Worker is responsible for providing social services to callers/clients in need of face-to-face supportive services. This may include in-home visits and follow-up, and ongoing care management.  The social worker helps AgeWell Cincinnati clients by assessing their situation; setting goals; and coordinating required services. The social worker also serves as an experienced and trusted advocate for the client.  
The AgeWell Cincinnati Social Worker’s primary duties may include, but are not limited to:
  • Determines nature of client’s situation by meeting client, preferably in their home; assess client’s needs by gathering medical, psychological, emotional, and social information
  • Establishes a written care plan to improve the client’s well-being and executes that plan
  • Obtains assistance for client by referring him/her to community resources; arranging for appointments; and establishing rapport with our providers and other agencies
  • Acts as a liaison to families at a distance
  • Responds to clients in crisis situations
  • Maintains regular contact/interaction with client, family/caregiver, and other parties in order to coordinate services and monitor home situation
  • Enters client notes to track client’s progress.  Completes and maintains all necessary documentation in Salesforce and ETO (software)
  • Meets with walk-ins in our office
  • Provides follow-up telephone calls, in-home visits, and on-site visits (nursing homes, facilities, hospitals, etc.) as needed
  • Participates in assuring compliance to all in-house, local, state and federal regulations.
  • Participates in in-services, local conferences and workshops
  • Performs other relevant duties as necessary

As AgeWell Cincinnati’s Representative, primary duties may include, but are not limited to:

  • Call handling of the AgeWell Cincinnati phone line. Responds to inbound calls via telephone, LiveChat, and email
  • Follows call center “scripts” when handling caller’s information
  • Informs caller by explaining AgeWell Cincinnati and coalition members’ service offerings
  • Analyzes problems, provides information and makes referrals, assigning the caller (case) to a specific agency and lead contact person
  • Thoroughly documents caller information for accurate tracking and analysis
  • Develops and maintains positive customer relations and coordinates with various functions within the agency to ensure customer requests and questions are handled in a timely manner
  • Makes follow-up telephone calls and/or sends e-mails to determine if the caller received the recommended services, as well as feedback on the caller’s experience with AgeWell Cincinnati and the provider
  • Participates in manning our information booth at sponsored events and programs
Hours
AgeWell Cincinnati hours of operation are 9 am to 5 pm, Monday through Friday.  Representing AgeWell Cincinnati at special events, meetings, and programs after hours and on weekends sometimes may be required.

 

Job Requirements:

  • LSW, Master’s degree preferred, 
  • Two years of work experience with older adults preferred
  • Must have excellent customer relationship skills
  • Able to work constructively as member of a departmental and operations team
  • Strong technical skills (phone, computer, and software programs)
  • Must possess professional work ethic and a team player
  • Excellent verbal/written communication skills and able to communicate effectively across all levels of the organization and partner agencies
Physical Requirements:
This position requires walking, standing, and sitting.  Position requires the use of a car to make home visits to clients in Hamilton, Butler, Warren, and Clermont Counties.